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News & Insights

Best Practices for Revenue Assurance: Order and Account ...

Jeremy Wilcox -  
21 January 2025
Expected First Commission Date and Account Number Management Overview Effective revenue assurance requires accurate tracking of account numbers, identification of expected ...

Salesforce & RPM Order Integration

Jacky Huynh -  
7 January 2025
This post details integrating Salesforce orders with RPM to ensure critical data points are tracked and maintained in both systems. While the focus here is on orders, it’s ...

Is RPM the CRM You've Been Looking For? Here's How We Use It ...

Jeremy Wilcox -  
14 October 2024
Is RPM a CRM? The answer is… solid maybe. It depends on what your business needs. Here's how we use RPM as a CRM and how it interacts with our other systems to keep everything ...

Enhancements

Data Warehouse

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Auto Order Renewal

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Status Dictator

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Webinars

Orders

This webinar covers the idea of using multiple processes to better assist in Order management in your RPM Telco subscription.

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Auto Renewal/Comm Carry-Over

This webinar describes API enhancements that can support your RPM Telco subscription.

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SPIFF, Adjustments, One Times in RPM Telco

Topics include covering how SPIFFS/Adjustments/One Times are added to RPM.

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Agency Perspective Webinar

A webinar going over the ins and outs of using an RPM Telco Agent login as an Agent user.

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Guides

Step-by-Step Guide to Setting up RPM Telco

This guide is meant to assist in getting your RPM Telco Subscription up and running..

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Step-by-Step Monthly Commission Duties

A step-by-step guide for managing monthly commissions in RPM, from adding suppliers to generating reports.

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