The RPM Platform
The RPM Platform is an indispensable software solution for Technology Channel businesses. It ensures you receive the revenue you’re entitled to while accurately compensating your partners and reps with RPM’s flexible commission tools, order management, and reconciliation features. In addition, RPM supports other back-office operations and enhances your reporting initiatives, delivering a comprehensive solution for managing your business with confidence.
Core Functions
RPM simplifies commission management by centralizing data and automating rules for seamless, accurate payouts. With order management, track revenue, monitor KPIs, and never miss a renewal. Our reconciliation tools ensure revenue assurance by auditing commission payments against expected revenue. Control operations with business process management that lets you build custom workflows, forms, and dashboards to enhance reporting and collaboration across teams.
We simplify commission management by aggregating data from multiple revenue sources and automating commission rules, splits, referrals, and adjustments. This ensures timely and accurate payments to sub-agents and sales reps.
Drive better business decisions by a reliable, efficient process that allows you to manage orders by location, track order status, get timely notifications for term renewals, and monitor KPIs like top-performing agencies, sales reps, and total order value.
Safeguard your revenue by auditing commission payments against expected values to ensure accurate compensation. Our inquiry process allows you to efficiently track recovery activities and monitor resolution progress.
Use RPM’s platform to build forms, configure workflows, and create dashboards to streamline reporting and elevate communication. Popular processes include Opportunities, Quotes, Orders, and Commission Inquiries.
Integration and Enhanced Reporting
Connect RPM with your CRM, accounting, and BI tools through our API for a unified data ecosystem. Supercharge your data with the Data Warehouse to drive smarter decisions with Power BI, Tableau, and more.
Establish a fully integrated business intelligence system by connecting your CRM, accounting, or other business intelligence tools with RPM's API.
The RPM Data Warehouse (DW) is an essential tool for your organization, offering direct access to your commission data through Amazon Redshift for robust analytics and reporting. With the ability to create detailed customer profiles, track technology expenditures, and integrate with business intelligence platforms like Microsoft Power BI and Tableau, the DW empowers you to make informed decisions.
Security
RPM is SOC 1 Type 2 certified and uses advanced encryption to ensure data security.
RPM takes security seriously. Each year, we undergo a SOC 1 Type 2 audit to validate our dedication to offering a secure software platform. Additionally, RPM employs cutting-edge encryption technology, ensuring the highest levels of data protection.
Pricing, Onboarding & Support
Your RPM investment is just $299/month. Our guided onboarding sessions help you get up and running quickly. Plus, our support team is there when you need us for assistance and additional services as needed.
Empower your business to thrive with our accessible pricing starting at $299/month. For detailed pricing information, please contact us.
Our implementation process is designed to empower subscribers with the skills to configure and manage RPM independently. Through a series of five collaborative review meetings with our implementation specialist, subscribers learn to tailor RPM to their business needs, maximizing value by reducing ongoing setup costs and gaining greater control over business processes. After the initial implementation phase, we assess readiness and seamlessly transition you to customer support for continued success.
Our support team is here to help, offering free assistance through our ticket system for questions and troubleshooting. Subscribers can access self-serve support from our Knowledge Base. For advanced configuration or professional services, our team is available at an hourly rate.
"RPM has allowed CPI to track prospects, quotes, customers, orders, turn-ups, commissions and disputes with ease. No more searching for revenue or wondering if and when we will be paid. Our reps and partners have visibility to all information regarding their customers and orders (private from other reps and partners)."
Ronda Perry, Commissions Manager
CPI Communications
"If you value your time and the ability to manage the accuracy of your income, RPM is a must. I consider it the best investment made in my business to date. RPM has allowed me to focus on activities that produce revenue while providing the security of knowing sales are accurately measured and tracked."
Mary Jo DeLise, President
ION Communications
"We saved at least 40 man-hours a month that used to be spent tracking commissions for agents—RPM would now handle that easily with simple reports that could be pulled online in a much better format than we were accustomed to. We began to wonder how we ever survived our first 2 years not having used RPM!"
Mark Paluso, President
Telecom National
