Aug 27, 2018

Date: Aug 27, 2018

Length: 5 minutes.

Effect: All RPM Telco subscribers.

Cause: The RPM application servers are experiencing caching issues.

Date: Aug 27, 2018

Length: 11 minutes.

Effect: All RPM Telco subscribers.

Cause: Emergency upgrades have been made to the application servers while we continue to diagnose the caching issue.

Date: Aug 27, 2018

Length: 23 minutes.

Effect: All RPM Telco subscribers.

Cause: Process management and dashboards were unavailable in RPM Telco due to a caching server problem.